Quality Control & Customer Service

Our goal at Ironwood Packaging is to provide our customers with perfect parts, on time, every time. It is our reputation and obiligation to earn customer loyality with each and every job, each and every day.

Through our efforts, we have implemented a quality system based on ISO 9000 principles. We have made a commitment to provide the resources, training and infrastructure to ensure the system works.

We enforce inspection checks throughout the process, from when an order is received, as raw materials are checked in, during scheduled equipment maintenance, during the production process and before finishing goods are released out.

We strive for a higher level of quality, by continually challenging ourselves with new concepts, designs, materials and manufacturing techniques. We remind ourselves that quality is personal, in the way we want to live out our lives and treat others, through accountability, integrity, mutual respect and the satisfaction of a job well done. We do our utmost to avoid mediocrity by providing our customers with a better package and our employees with a better workplace.

Our goal is to exceed your expectations.